|You would be forgiven for thinking that finding computer and laptop repairs is a walk in the park. Finding a company in Brisbane that can repair your computer is a simple task, but the difficult part is finding one that is competent and not out to rip you off. Everyone has heard the stories of computer and laptop repair companies that are more focused on the money they pull in rather than the actual customer’s needs by over-charging and putting very little heart into the solution.
Don’t Be Desperate
When our personal files like pictures and music and important business files are at risk of being lost, often the unfortunate computer owner will ring the first computer repair service in Brisbane they find. Unfortunately, there are computer repair services in Brisbane that will pounce on the desperation of recovering the files and take advantage of it. This, the company feels, gives them opportunity to swindle the unlucky soul for all they’re worth.
If you are in need of a computer repair service in Brisbane, it’s best to ring around before committing to a service. The bit of information you must find out about is their hourly rate. Companies that ask for over $120 per hour are likely to be overcharging. However you don’t want the mistake of going too cheap as that could end up in poor results. Businesses that charge suspiciously low prices should probably be avoided as chances are these companies have less than qualified employees handling the problem. You don’t want the price too steep but then again, don’t want poor quality work either.
When talking a technician of a computer repair service you must ask them for an estimate of how many billable hours it will take to fix the issue. If they tell you it will take 6 hours at $70 an hour, you may as well buy a new laptop. Computer repair services in Brisbane who can’t even give you an estimate should not be dealt with. If you want a reasonable price, ask for a quote.
Some computer issues can be resolved in minutes yet there may be a minimum call out charge. Some companies may charge a fee of $50 or otherwise tell you that they charge one billable hour. This is perfectly reasonable and as long as it’s made clear, there shouldn’t be a problem.
Many customers don’t ask about extra fees and end up with a higher bill than they were quoted. You should make sure that if there are any hidden fees, request them in writing and review them before proceeding with the service.
By following the above tips, you should easily find the best computer repair service in Brisbane for you. Repairs should be quick, uncomplicated and reasonably priced for professional organisations. Companies that make things more complex than they need to be should be out of your thoughts if you want the best results.